Privacy Policy
Last updated: 2026-03-01
1. Introduction
This Privacy Policy explains how Notivio collects, uses, stores, and protects personal information when you access our platform and related services. By using Notivio, you acknowledge and agree to the practices described in this policy.
2. Data We Collect
We collect information you provide directly, such as email address, account details, notification settings, and billing data. We also collect technical data including IP address, browser type, device information, log data, and usage metrics necessary to operate and secure the platform.
3. How We Use Data
Personal data is processed to operate the Notivio service, deliver Slack and SMS notifications, manage subscriptions, improve reliability, prevent fraud, provide customer support, and comply with legal obligations.
We do not read private messages or access Slack content beyond what is necessary to provide the service. Slack data is used only to operate the integration and deliver notifications.
5. Third-Party Services & Integrations
Notivio integrates with trusted service providers including Slack (workspace integration), Twilio (SMS delivery), Stripe (payments), hosting providers, and analytics services. These partners process data under strict contractual and security obligations.
7. Data Retention
Personal data is retained only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When data is no longer required, it is securely deleted or anonymized.
8. Your Rights & Legal Basis
Processing is based on contractual necessity, legitimate interests, legal compliance, and user consent where required. Some personal data is required in order to provide the Notivio service, while other data may be optional.
Depending on your jurisdiction, you may request access, correction, deletion, restriction, portability, or objection to processing of your personal data. You also have the right to withdraw consent at any time where processing is based on consent.
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a competent data protection supervisory authority in your country of residence.
9. Security & Incident Response
We implement appropriate technical and organizational safeguards, including secure infrastructure, encryption, monitoring, and access controls. In the event of a data breach, we will investigate promptly and notify affected users and authorities where required by law.
10. International Transfers
Data may be processed outside your country of residence. Where required, we rely on approved safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.
11. Children’s Privacy
Notivio is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
12. Changes & Contact
Controller: Notivio
Email: privacy@notivio.app
We may update this Privacy Policy periodically. Material changes will be communicated through the website or via email where appropriate. For privacy-related questions, contact: privacy@notivio.app